Sr. Technical Product Owner – GDS Travel App at CARNIVAL CRUISE LINE

Travel Applications is looking for a Senior Technical Product Owner (TPO) inside Global Technology Services (GTS) to assist all Sabre interfaces together with Guest Air Systems, Crew, Corporate, and Back Office Accounting. This function includes driving product technique, proudly owning the roadmap, gathering necessities, designing new options, purposeful testing, and supporting deployment. The Technical Product Owner will work carefully with journey operations and Travel Application developer groups to make sure the profitable implementation and assist of journey software program functions. This function will assist seven enterprise items and 400+ Sabre customers globally. The excellent candidate could have in depth data of Sabre GDS merchandise and enterprise processes, robust analytical and design expertise, and the flexibility to collaborate successfully with technical groups.

Essential Functions:

• Requirements Gathering: Meet with enterprise leaders and customers to assemble necessities for the event of journey utility enhancements, upgrades, new releases and rollout of journey automation methods. Build robust relationships with stakeholders and guarantee alignment with enterprise objectives. Is liable for managing and prioritizing with the enterprise the journey utility improvement consumption course of by design, improvement, testing and deployment.          

• Functional Application Design: Responsible for incorporating enterprise and Sabre technical necessities to developer stage consumer tales utilizing Agile methodology and documenting into Jira tales and managing Sprints.

• Testing and Validation: Define testing standards, put together and compile take a look at circumstances, analyze outcomes, validate methods and full consumer documentation. Will carry out finish to finish testing previous to supply of software program releases. Works with the enterprise customers on testing and coaching actions and documentation.  

• Collaboration with Technical and Business Teams:  Works carefully with Air journey operation groups and developer groups to develop new options primarily based on the strategic imaginative and prescient and enterprise roadmaps. This consists of implementation and testing of recent Sabre applied sciences and APIs on behalf of the Air journey and Air enterprise groups. Serves because the conduit between builders and enterprise teams.  Will help different TPO’s with coaching and training as wanted.

• First-tier assist: Contribute to the first-tier assist of GDS assist and administration. Research and reply to assist tickets and coordinate with Sabre assist and account groups as essential. Serves as a again as much as the Sabre Administration actions together with: Managing 400+ Sabre customers, Sabre Red 360 Installations, Sabre Profile Administration, Sabre API monitoring and retirement updates and compliance to varied IT Travel Teams.                                                              

• Performs different duties as assigned                                                                 

Qualifications:

Knowledge, Skills, and Abilities:

• Sabre product and technical expertise:  PNR, Air Shopping, Air Pricing, NDC, BFM, Ticketing, Schedule Changes, CSL, SR360 graphical and Sabre Web Service API’s.                                                                     

• Extensive expertise within the journey trade, ought to embrace experience in leisure, company and on-line journey practices.

• Expert hands-on data of all facets of the journey reservation course of. 

• Professional experiences as a Technical Product Manager/Business Analyst         

• Functional understanding of Sabre Web Service APIs.                                                                      

• Experience in creating and sustaining purposeful and technical documentation and requirements in end-to-end product supply.

Physical Demands: Must have the ability to stay in a stationary place at a desk and/or pc for prolonged intervals of time.

Travel: Less than 25% non-shipboard journey possible

Work Conditions: Work past regular enterprise hours or on weekends could also be required often to assist enterprise wants, initiatives, or operations.

This place is assessed as “in-office.” As an in-office function, it requires workers to work from a delegated Carnival workplace in South Florida Tuesday by Thursday every week. Employees may go from their properties on Mondays and Fridays.  Candidates should be situated in (or keen to relocate to) the Miami/Ft. Lauderdale space.

Offers to chose candidates shall be made on a good and equitable foundation, making an allowance for particular job-related expertise and expertise.  

At Carnival, your complete rewards package deal is far more than your base wage. All non-sales roles take part in an annual money bonus program, whereas gross sales roles have an incentive plan. Director and above roles may be eligible to take part in Carnival’s discretionary fairness incentive plan. Plus, Carnival gives complete and progressive advantages to satisfy your wants, together with:

• Health Benefits:
  • Cost-effective medical, dental and imaginative and prescient plans
  • Employee Assistance Program and different psychological well being assets
  • Additional applications embrace firm paid time period life insurance coverage and incapacity protection 
• Financial Benefits:
  • 401(ok) plan that features a firm match
  • Employee Stock Purchase plan
• Paid Time Off
  • Holidays – All full-time and part-time with advantages workers obtain days off for 8 company-wide holidays, plus 2 extra floating holidays to be taken on the worker’s discretion. 
  • Vacation Time – All full-time workers on the supervisor and beneath stage begin with 14 days/yr; director and above stage begin with 19 days/yr.  Part-time with advantages workers obtain break day primarily based on the variety of hours they work, with a minimal of 84 hours/yr.  All workers acquire extra trip time with additional tenure.
  • Sick Time – All full-time workers obtain 80 hours of sick time annually.  Part-time with advantages workers obtain break day primarily based on the variety of hours they work, with a minimal of 60 hours annually.  
• Other Benefits
  • Complementary stand-by cruises, worker reductions on confirmed cruises, plus particular charges for household and mates
  • Personal {and professional} studying and improvement assets together with tuition reimbursement 
  • On-site Fitness middle at our Miami campus

#LI-Hybrid

#CCL

#LI-SH1