Riviera Travel’s North American Advisory Board Has Maiden Assembly

Riviera Travel convened its inaugural North American Agent Advisory Board assembly on September 23 on the firm’s U.S. headquarters in Fort Lauderdale, Florida. The assembly introduced collectively a choose group of journey advisors to supply steering on the river cruise line’s enlargement technique within the area.

The advisory board consists of Jenn Lee, president of TPI; Tara Minson, president of InteleTravel; Bill Coyle, vice chairman of agent engagement at KHM; Drew Daly, senior vice chairman and normal supervisor of Dream Vacations/World Travel Holdings; Eric Maryanov, proprietor and president of All-Travel; and Anthony Hamawy, president of Cruise.com.

The advisors met with Riviera Travel’s govt staff, together with Phil Hullah, chief govt officer; Stuart Milan, president of North America; Marilyn Conroy, govt vice chairman of enterprise improvement; and Eric Schmit, vice chairman of gross sales for North America. The assembly concluded with a cocktail reception and dinner.

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“Over the past 40 years, collaboration with the travel advisor community has been a central part of Riviera Travel’s success, and as we expand our river cruise product — with a laser target on gaining North American market share — we are certainly more committed to our partners than ever,” mentioned Stuart Milan, president of North America for Riviera Travel. “The new advisory board was launched to demonstrate just how important this group is to our business and give our executive team the chance to listen and learn, gaining valuable insights and identifying new ways to continue forward on our path of innovation and growth.”

During the assembly, the group mentioned Riviera’s efficiency in 2025 and the North American market outlook. The advisory board additionally reviewed new commerce help instruments, together with the corporate’s new web site and Riviera Explorer, a digital coaching platform. The management staff shared details about upcoming know-how enhancements, together with API integrations with Revelex, Odysseus and VacationPort.

Product developments highlighted on the gathering included the launch of a dedicated solo vessel and a Mekong riverboat, Riviera Alba. Plans to increase the gross sales staff with new regional gross sales administrators, strengthen the within gross sales division and construct out help features throughout reservations and customer support have been additionally addressed.

Riviera Travel positions itself as North America’s solely all-inclusive premier river cruise line. The firm experiences that North American operations are on observe to realize greater than 80% progress this yr.

“It is awesome that Riviera has launched an advisory board to learn more about North American consumers from the travel advisor community,” mentioned Daly of Dream Vacation/World Travel Holdings. “As a member of the board, I am honored to contribute and provide Riviera with feedback so they can enhance their value proposition to North American consumers. Our time together was collaborative, informative and exciting to learn about the future growth for the brand.”

Editor’s Note: This article was generated by AI, primarily based on a press launch distributed by Riviera Travel. It was fact-checked and reviewed by a TravelAge West editor.