More clients lacking 1000’s of {dollars} as South Holland journey agent Vikki McKnuckle of ACL Travel Group cancels journeys

SOUTH HOLLAND, Ill. (WLS) — More customers are reaching out to the I-Team a couple of suburban journey agent. They mentioned they’re out 1000’s of {dollars} after their journeys have been cancelled.

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The I-Team first reported on the journey agent hassle in September.

ABC7 has been attempting to get solutions and a response from South Holland journey agent Vikki McKnuckle of ACL Travel Group for months.

After knocking on her door and sending a number of emails, ABC7 has not heard a phrase from her.

However, extra clients are reaching out saying they’re coping with canceled journeys and ready on refunds.

Two girls say they have been promised holidays however as an alternative are lacking about $32,000 whole.

Priscilla Johnson says she deliberate a visit with McKnuckle to Greece after which Dubai for her husband’s birthday.

“We were initially supposed to go to Greece in October of ’23 and Dubai was January of ’24,” Johnson mentioned, nonetheless each have been canceled.

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She says she was advised a refund would take 90 to 120 days however says she’s nonetheless ready.

Anthea Cohns was alleged to go on a visit to Ghana in March of 2025, but it surely was then postponed to June 2025.

“She asked me if I wanted to go on that one and I said absolutely not. Just give me my money back. Because from there I don’t know what’s going on,” Cohns mentioned she’s now owed greater than $6,300.

The I -Team additionally obtained documentation kind a 3rd shopper, a pair who says they’re owed about $20,000.

So far, ABC7 has uncovered eight complaints filed with the Illinois lawyer common filed by clients.

South Holland police advised the I-Team they’re investigating.

Some clients mentioned they have been capable of get some cash refunded, some gained bank card disputes.

However, others declare they have been strung alongside so lengthy, they have been unable to file disputes with their bank cards.