Family prepare ticket – Children journey free

1.1 Family ticket (1-Day Return)

Terms and situations:

1 Description

• Transport for Wales Family tickets enable as much as 2 adults and 4 kids to journey collectively, the grownup will probably be charged the equal price of the accessible return fare with as much as 4 kids then added at no additional price. Up to 2 kids beneath 16 can journey at no cost on Transport for Wales Rail providers when travelling with a regular class fare-paying grownup (aged 16+).

2 Availability 

• This ticket might be bought prematurely or instantly earlier than journey.
• Any National Rail staffed ticket workplace, prepare firm telesales workplace, on-line at most prepare firm web site (together with the Transport for Wales – Web and App) and chosen rail appointed journey brokers.
• You don’t must ebook a seat reservation for validity.
• Advertised fares are legitimate till additional discover.
• Family tickets can be found in Standard solely.

3 Discounts

4 When and the place the Family ticket might be utilised

• The Family ticket is simply legitimate on Transport for Wales Rail providers and connections, see the community map beneath for a breakdown of the Transport for Wales geographical boundary. https://tfw.wales/websites/default/recordsdata/2025-09/TfW_Rail-Bus_network_map_ENGLISH-A3-V5_WEB.pdf
• The outward a part of the ticket is simply legitimate for journey when accompanied by the unused return a part of the identical ticket.
• All family members group should journey collectively always to validate the product.
• This Family ticket is legitimate at anytime of the day, 7 days every week.

5 Conditions of use

• Children beneath 16 should be accompanied by a fare-paying grownup (16+) for your complete length of their journey. For the avoidance of doubt, a fare-paying grownup is outlined as any passenger aged 16 who’s fulfilling the grownup portion of the Family ticket.
• A most of two kids beneath 16 can journey freed from cost per fare-paying grownup (16+).
• A baby touring at no cost isn’t required to surrender their seat to a fare paying passenger.
• Seat reservations are usually not accessible for the Family ticket product utilizing Transport for Wales or connecting providers.

6 Outward Journey

• Valid inside the Transport for Wales community the place an Anytime Day Return is obtainable, tickets are legitimate for one return journey. The outward portion is legitimate on the date proven on the ticket and till 04:29 the next morning.
• Break of journey is allowed.
• Valid to journey at any time of the day.

7 Return Journey

• Valid inside the Transport for Wales community the place an Anytime Day Return is obtainable, tickets are legitimate for one return journey. The return portion is legitimate on the date proven on the ticket and till 04:29 the next morning.
• Break of journey is allowed.
• Valid to journey at any time of the day.

8 Refunds

Family tickets are refundable. If you determine to not use your ticket (s) to make your supposed journey or the variety of booked travellers modifications, then you may get a full refund by returning your unused ticket to the ticket workplace or place of buy (for tickets purchased through web sites, telesales or journey brokers) inside 28 days of the ticket expiry date. You will probably be required to buy a brand new ticket for the right variety of travellers.

9 Changes to Travel Plans

You might change your journey plans at any time inside the validity of the ticket with out having to pay a further fare. Restrictions on when you possibly can journey with this ticket might apply to each the outward and return journeys – please verify earlier than travelling.

10 Other

If you’ve gotten particular necessities, or need assistance, please tell us a minimum of 2 hours earlier than you journey. Get in contact with the Transport for Wales Passenger Assist Team.

All tickets and journey are topic to the National Conditions of Travel.

1.2 Family ticket (1-Month Return)

Terms and situations:

1 Description 

• Transport for Wales Family tickets enable as much as 2 adults and 4 kids to journey collectively, the grownup will probably be charged the equal price of the accessible return fare with as much as 4 kids then added at no additional price. Up to 2 kids beneath 16 can journey at no cost on Transport for Wales Rail providers when travelling with a regular class fare-paying grownup (aged 16+).

2 Availability

• This ticket might be bought prematurely or instantly earlier than journey.
• Any National Rail staffed ticket workplace, prepare firm telesales workplace, on-line at most prepare firm web site (together with the Transport for Wales – Web and App) and chosen rail appointed journey brokers.
• You don’t must ebook a seat reservation for validity.
• Advertised fares are legitimate till additional discover.
• Family tickets can be found in Standard solely.

3 Discounts

4 When and the place the Family ticket might be utilised

• The Family ticket is simply legitimate on Transport for Wales Rail providers and connections, see the community map beneath for a breakdown of the Transport for Wales geographical boundary. https://tfw.wales/websites/default/recordsdata/2025-09/TfW_Rail-Bus_network_map_ENGLISH-A3-V5_WEB.pdf
• The outward a part of the ticket is simply legitimate for journey when accompanied by the unused return a part of the identical ticket.
• All family members group should journey collectively always to validate the product.
• For this Family ticket – see outward and return journeys

5 Conditions of use

• Children beneath 16 should be accompanied by a fare-paying grownup (16+) for your complete length of their journey. For the avoidance of doubt, a fare-paying grownup is outlined as any passenger aged 16 who’s fulfilling the grownup portion of the Family ticket.
• A most of two kids beneath 16 can journey freed from cost per fare-paying grownup (16+).
• A baby touring at no cost isn’t required to surrender their seat to a fare paying passenger.
• Seat reservations are usually not accessible for the Family ticket product utilizing Transport for Wales or connecting providers.

6 Outward Journey

• Valid inside the Transport for Wales community the place an Anytime Day Return is obtainable, tickets are legitimate for one return journey. The outward portion is legitimate on the date proven on the ticket and till 04:29 the next morning.
• The National Rail Journey Planner will robotically work out which tickets are legitimate on your journey.
• Valid for a Return journey between two stations. Outward portion is legitimate for journey on date proven on ticket.
• Please confer with the National Rail Family ticket Terms & Conditions for precise particulars on the validity of the outward and return beneath sure journey situations.

7 Return Journey

• Valid inside the Transport for Wales community the place an Anytime Day Return is obtainable, tickets are legitimate for one return journey. The return portion is legitimate on the date proven on the ticket and till 04:29 the next morning.
• The National Rail Journey Planner will robotically work out which tickets are legitimate on your journey.
• Return portion legitimate for one calendar month from begin date proven on ticket.
• Valid for a Return journey between two stations.
• Please confer with the National Rail Family ticket Terms & Conditions for precise particulars on the validity of the outward and return beneath sure journey situations.

8 Refunds

Family tickets are refundable. If you determine to not use your ticket (s) to make your supposed journey or the variety of booked travellers modifications, then you may get a full refund by returning your unused ticket to the ticket workplace or place of buy (for tickets purchased through web sites, telesales or journey brokers) inside 28 days of the ticket expiry date. You will probably be required to buy a brand new ticket for the right variety of travellers.

9 Changes to Travel Plans

You might change your journey plans at any time inside the validity of the ticket with out having to pay a further fare. Restrictions on when you possibly can journey with this ticket might apply to each the outward and return journeys – please verify earlier than travelling.

10 Other

If you’ve gotten particular necessities, or need assistance, please tell us a minimum of 2 hours earlier than you journey. Get in contact with the Transport for Wales Passenger Assist Team.

All tickets and journey are topic to the National Conditions of Travel.