Request Assistance

If you want help or wish to deliver your service animal or e book a wheelchair/mobility gadget on an SAS flight, simply go to My bookings to make a request when you’ve booked your journey. For flights operated by airways apart from SAS, please use this kind.

Please additionally be aware that if you’re each visually and listening to impaired, you’ll additionally have to submit this kind even when your flight is operated by SAS.

Assistance is topic to availability. You have to request help not less than 48 hours earlier than the scheduled time of departure. Your service should even be authorised earlier than departure, in any other case we will’t assure help.