Scheduler I Lifestyle Store – Galbraith Integrative Drugs – Full Time – Days | Cincinnati, OH

We’re searching for an enthusiastic and detail-orientedLifestyle Store-Front Desk Coordinator who’s deeply curious and enthusiastic about wellness. This position bridges customer support, entrance desk coordination, and product schooling. You’ll be the welcoming face of our apply and life-style retailer, partaking with sufferers, serving to them navigate wellness options, and supporting the scientific workforce.

Responsibilities

Lifestyle Store & Product Support:

• Educate and help sufferers with complement protocols, clear skincare, physique care, and wellness merchandise
• Keep the shop organized, stocked, and visually interesting
• Process gross sales, returns
• Ordering, receiving, and restocking stock
• Cleaning and sustaining retailer and stockroom
• Self-education on new dietary supplements and merchandise
• Learn the way to make the most of CERBO, Shopify, Ship Edge, Zendesk
• Assist sufferers with Shopify web site and Recharge

Front Desk & Patient Support:

• Check sufferers out and in utilizing our Cerbo EMR (Electronic Medical Records) system
• Manage appointments, follow-ups, and cellphone/e-mail/textual content/ portal communications
• Maintain affected person confidentiality and compliance with HIPAA rules

Administrative Support:

• Help preserve affected person information and documentation
• Learn and use EMR and different software program platforms confidently
• Support clinic movement and workforce coordination-cross practice in all departments

Qualifications

Education: High faculty diploma or equal

YEARS OF EXPERIENCE: One to 3 years’ expertise Customer Service required. Prior retail or diet/wholesome life-style expertise most popular.

Required abilities and data:

Experience in a wellness clinic, spa, or well being retail setting

Familiarity with dietary supplements, clear magnificence, or wellness business

EMR or administrative expertise in a healthcare setting

Microsoft Office-Word, Excel

Passionate aboutholistic well being, clear magnificence, diet, andfunctional and integrative wellness

Eager tolearn at a excessive levelaboutpharmaceutical-grade dietary supplements, practical drugs, and conscious dwelling

Tech-savvy; proficient in primary laptop use and in a position to shortly study new software program (EMR expertise is a plus)

Strong interpersonal abilities; pleasant, skilled, and comfy interacting with sufferers and healthcare suppliers

Organized, proactive, and reliable with glorious consideration to element

Willing to upholdHIPAA complianceand preserve the integrity of confidential well being info

A naturally curious, growth-minded learner, somebody who likes to broaden their data, and has possession mentality