Associate Director, Travel & Expense (T&E) Program Administration at Vantive

Vantive is a crucial organ remedy firm on a mission to increase lives and broaden prospects for sufferers and care groups all over the place. For 70 years, our group has pushed significant improvements in kidney care. As we construct on our legacy, we’re deepening our dedication to elevating the dialysis expertise by digital options and superior providers, whereas trying past kidney care and investing in remodeling important organ therapies. Greater flexibility and effectivity in remedy administration for care groups, and longer, fuller lives for sufferers— that’s what Vantive aspires to ship.

We consider Vantive won’t solely construct our management within the kidney care house, it can additionally supply significant work to those that be a part of us. At Vantive, you’ll change into a part of a neighborhood of people who find themselves centered, brave and don’t accept the mediocre. Each of us is pushed to assist enhance sufferers’ lives worldwide. Join us in advancing our mission to increase lives and broaden prospects.

Vantive is a crucial organ remedy firm on a mission to increase lives and broaden prospects for sufferers and care groups all over the place. For 70 years, our group has pushed significant improvements in kidney care. As we construct on our legacy, we’re deepening our dedication to elevating the dialysis expertise by digital options and superior providers, whereas trying past kidney care and investing in remodeling important organ therapies. Greater flexibility and effectivity in remedy administration for care groups, and longer, fuller lives for sufferers— that’s what Vantive aspires to ship.

We consider Vantive won’t solely construct our management within the kidney care house, it can additionally supply significant work to those that be a part of us. At Vantive, you’ll change into a part of a neighborhood of people who find themselves centered, brave and don’t accept the mediocre. Each of us is pushed to assist enhance sufferers’ lives worldwide. Join us in advancing our mission to increase lives and broaden prospects.

The Travel & Expense (T&E) Program Administration Leader gives finish‑to‑finish management and fingers‑on operational oversight for the corporate’s international Travel & Expense ecosystem. This position owns the technique, governance, and each day execution of journey and expense operations, together with journey company administration, company journey playing cards, P‑playing cards, assembly/occasion playing cards, and expense administration.

The position acts because the single level of accountability for program efficiency, controls, vendor administration, and worker expertise, whereas straight main the T&E operations and evaluation group accountable for day‑to‑day supply.

Scope of Accountability:

Enterprise possession throughout:

• Global journey and expense program governance

• Travel company and reserving platforms

• Corporate journey playing cards, P‑playing cards, and assembly/occasion playing cards

• Expense reimbursement operations

• Day‑to‑day T&E operations and analytics group

• Vendor and platform relationships

• Internal controls, audit readiness, and danger administration

What You’ll Be Doing

Enterprise Program Leadership

• Own the worldwide T&E program imaginative and prescient, working mannequin, and roadmap.

• Serve as Global Process Owner for Travel & Expense inside the finish‑to‑finish finance course of panorama.

• Establish governance, choice rights, and escalation paths.

• Balance worker expertise, compliance, and value optimization.

Day‑to‑Day Operational Ownership

• Maintain direct accountability for each day T&E operations, making certain well timed, correct, and compliant execution.

• Oversee:

  • Expense report processing and situation decision

  • Card administration requests and escalations

  • Travel reserving and traveler help points

• Act because the last escalation level for complicated, excessive‑danger, or govt T&E points.

• Ensure operational efficiency meets outlined SLAs and repair expectations.

People Leadership – T&E Operations & Analysis Team

• Lead, coach, and develop the worldwide T&E analysts and directors.

• Set clear efficiency expectations, objectives, and growth plans.

• Ensure acceptable workload administration, protection, and talent alignment.

• Build analytical functionality inside the group to establish tendencies, dangers, and enchancment alternatives.

• Foster a tradition of accountability, steady enchancment, and repair excellence.

Travel Policy & Governance

• Own execution of worldwide journey and expense insurance policies.

• Ensure constant utility whereas managing permitted exceptions.

• Translate coverage into executable processes, controls, and system configurations.

• Partner with Legal, Compliance, and Audit on coverage interpretation and enforcement.

Travel Agency & Booking Management

• Lead relationships with international and regional journey administration corporations (TMCs).

• Define and handle SLAs, KPIs, and repair high quality metrics.

• Ensure alignment between coverage, reserving instruments, and traveler conduct.

• Drive adoption of most popular suppliers and negotiated charges.

Card Program Management

• Own governance and administration of:

• Oversee full card lifecycle (issuance, limits, suspension, termination).

• Ensure well timed card actions aligned with HR occasions (rent, position change, termination).

• Monitor spend patterns, exceptions, and fraud indicators.

• Partner with treasury on relationships with card issuers and banking companions.

Operational Excellence & Controls

• Define and keep T&E course of documentation and controls aligned with SOX and inner management requirements.

• Establish and monitor KPIs, KRIs, and SLAs throughout operations and distributors.

• Reduce guide work, rework, and exceptions by standardization and automation.

• Own audit responses, remediation plans, and management hole closure.

Vendor & Service Delivery Management

• Manage efficiency of journey businesses, T&E platforms, banks, and outsourced suppliers.

• Ensure contracts, SLAs, and value constructions help enterprise targets.

• Drive vendor accountability and steady enchancment.

Stakeholder & Change Leadership

• Partner with Finance, HR, Procurement, IT, Security, and enterprise leaders globally.

• Lead communications and coaching for coverage, course of, and system modifications.

• Support shared providers transitions, system implementations, and working mannequin modifications.

Key Deliverables

• Global T&E governance and working mannequin

• Daily operational efficiency dashboards

• T&E group working cadence and efficiency critiques

• Travel company and card program SLAs

• Audit‑prepared SOPs, controls, and remediation plans

• Continuous enchancment and value optimization roadmap

Success Measures

• Strong audit outcomes and management effectiveness

• Reliable, excessive‑high quality day‑to‑day T&E operations

• Reduced exceptions, fraud danger, and escalations

• High worker satisfaction with journey and expense providers

• Effective group efficiency and functionality progress

What You’ll Bring

Required Qualifications

• 8–12+ years in Finance Operations, Shared Services, or Global Program Leadership

• Proven expertise main each program governance and each day operations

• Demonstrated folks management expertise managing operational groups

• Strong understanding of T&E, card applications, and inner controls

• Experience managing international distributors and banking companions

• Experience in GBS / VBS or shared providers environments

• Exposure to T&E system implementations or transformations

• Lean, Six Sigma, or operational excellence background

• Strong govt communication and affect expertise

Reasonable Accommodation

Vantive is dedicated to working with and offering affordable lodging to people with disabilities globally. If, due to a medical situation or incapacity, you want an affordable lodging for any a part of the appliance or interview course of, please click on on the hyperlink right here and tell us the character of your request alongside together with your contact info. Form Link

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