Travel Risk Coordinator – APAC Area , Travel Risk Management – Job ID: 10448759

Description

Come be part of a staff that safeguards the well being, security, and safety of Amazon enterprise vacationers globally. Grounded in Duty of Care requirements and greatest apply, the Travel Risk Coordinator (TRC) permits enterprise journey, builds a constructive safety tradition, and delivers proactive danger mitigation options for Amazonians touring for work. The function spans the total journey lifecycle: pre-trip danger evaluation and briefings, real-time monitoring and incident response throughout journey, and post-trip documentation, reporting, and steady enchancment.

The proper candidate can be calm underneath stress, empathetic with vacationers in aggravating conditions, and comfy making high-impact selections independently. This is a task for somebody who can steadiness operational traveler help wants and contribute to world strategic tasks.

Key job tasks
– Serve as a topic specialist in medical and safety dangers to vacationers within the APAC area

– Identify high-risk journey bookings and proactively interact vacationers with mitigation steerage

– Coordinate safe floor transportation requests and vendor administration

– Manage traveler medical and safety incidents from escalation by decision

– Support Crisis Management Team activations

– Maintain nation/metropolis advisories, resort steerage, and pre-trip messaging

– Complete After-Action Reviews, resort assessments, and vendor audits

– Track and report operational metrics aligned to the ISO 31030 Travel Risk Management Standard

– Support TRM strategic packages as required

A day within the life
– Coordinate safe floor transportation with vetted in-country distributors and replace real-time monitoring dashboards

– Triage medical or safety incident escalations join vacationers with native help, coordinate with inner stakeholders, and handle circumstances by decision

– Update nation/metropolis advisories primarily based on new intelligence and preserve pre-trip messaging content material

– Complete After-Action Reviews from latest incidents and pull metrics for ISO 31030 compliance reporting

– Contribute to strategic tasks refining SOPs, piloting automation workflows, or supporting vendor audits

– Serve because the connective tissue between vacationers within the discipline and the broader TRM program, guaranteeing nothing falls by the cracks

About the staff
The Travel Risk Management (TRM) staff mitigates well being, security, and safety dangers to Amazon’s enterprise vacationers and worldwide assignees globally. Grounded in Duty of Care rules and aligned to the ISO 31030 Travel Risk Management Standard, TRM delivers end-to-end danger mitigation from pre-trip intelligence and traveler briefings by real-time monitoring, incident response, and steady enchancment. This coordinator function is important to conserving this system operationally sound and scalable as Amazon’s world footprint grows.

Basic Qualifications

– Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a associated discipline that includes conducting risk assessments, office investigations, and/or incident response
– Experience working proactively and independently, assembly deadlines, and delivering on tasks and duties
– Experience managing service suppliers and distributors
– Experience in written and oral communication, together with the power to speak with all ranges within the group (technical, enterprise, govt)
– Bachelor’s diploma or equal, or 3+ years of related skilled or army expertise
– Experience managing real-time incidents (medical, safety, or disaster) throughout a number of time zones

Preferred Qualifications

– Experience drafting, modifying, and publishing written merchandise akin to incident stories, messaging merchandise, and safety alerts
– 2+” Years expertise in Travel Risk Management
– Familiarity with the ISO 31030 Travel Risk Management Standard or comparable Duty of Care frameworks
– Comfort with AI-enabled instruments and automation platforms; willingness to undertake rising expertise
– Fluency in written and spoken Hindi

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