Manager, Data Analysis – Capital One Travel at Capital One

Overview

Manager, Data Analysis – Capital One Travel

At Capital One, knowledge is on the heart of all the things we do. When we launched as a startup we disrupted the bank card trade by individually personalizing each bank card provide utilizing statistical modeling and the relational database, leading edge expertise in 1988! Fast-forward just a few years, and this little innovation and our ardour for knowledge has skyrocketed us to a Fortune 200 firm and a frontrunner on the planet of data-driven decision-making. 

We are searching for a Data Analyst to assist the Hotels Travel Agency workforce at Capital One Travel. This analyst shall be a real associate to the product and engineering groups in defining what we measure and why, closing monitoring gaps, and translating the area’s complexity into clear, dependable knowledge that the enterprise can belief. 

This function supplies a pivotal alternative for possession over a big and complicated knowledge panorama that’s key to our rising enterprise. Data is on the core of all the things we do and this workforce member will assist form the way forward for our product and our enterprise. A key success metric for this function shall be partnering with product and engineering to make resorts knowledge accessible in order that anybody in the remainder of the enterprise can produce correct analyses with out direct lodge workforce assist.

What you’ll do: 

• Partner with Product and Engineering to outline KPIs and construct dashboards to trace progress towards targets

• Conduct advert hoc deep-dive analyses to drive decision-making and prioritization, starting from inspecting particular buyer behaviors to digging into advanced technical inquiries to enterprise influence analyses 

• Develop monitoring plans and dashboards for measuring success of latest product launches and monitoring A/B assessments

• Partner with Product to design clear A/B assessments that may run in parallel

• Troubleshoot points in monitoring and regarding knowledge developments

• Work intently with Engineering to develop a plan in the direction of a extra approachable knowledge mannequin

• Maintain clear, usable knowledge to reply advanced enterprise questions

On any given day you may be: 

• Mining knowledge to reach at particular and essential info for the group  

• Identifying and implementing course of, knowledge, and reporting enhancements for the group  

• Working with massive and complicated databases containing tens of millions to billions of information  

• Improving operational efficiencies and effectiveness  

• Conducting evaluation to guage processes and assessments  

• Extracting and analyzing knowledge to gauge product choices  

• Consulting on the design and implementation of latest manufacturing and knowledge storage programs  

• Developing and implementing strategic assessments of merchandise, initiatives and advertising and marketing supplies 

An excellent candidate will/has:

• Deliver Business Results. Answers questions and supplies steering in the direction of producing constructive enterprise outcomes. Frames work inside enterprise targets and buyer outcomes.

• Context Seeking. Goes past pulling knowledge by gaining an understanding of the enterprise context to higher reply questions and supply steering.

• Problem Solving. Drives towards options in a considerate and artistic method. Can navigate advanced, multi-stakeholder environments and discover the trail ahead.

• Technical Acumen. Understands trendy tech platforms and is credible with engineering companions on the subject of knowledge fashions and monitoring. Has the info evaluation abilities (SQL, et al) to drag and rework uncooked knowledge into an perception with out underlying knowledge high quality points.

• Dealing with Ambiguity. Thrives with restricted info. Takes initiative, frames issues with accessible context, and iterates towards readability.

• Customer First. Deeply understands what vacationers want when trying to find and reserving resorts. Shows ardour and look after the work and the folks concerned.

• Teamwork. Excellent collaborator throughout product, engineering, design, and industrial groups. Puts the workforce earlier than the person and operates with a group mindset.

• Simplicity. Finds elegant, easy options to advanced enterprise and organizational challenges. Resists over-engineering.

• Communication. Clearly articulates priorities, methods, and tradeoffs to key stakeholders—concise, direct, and actionable.

• AI Fluency. Has direct, hands-on expertise utilizing AI-powered instruments—particularly Claude Code, Gemini, or related platforms —to quickly dig into knowledge and code repositories to seek out solutions independently. Skeptical sufficient to problem and QA AI outcomes.

Basic Qualifications

• Currently has, or is within the means of acquiring a:

  • Bachelor’s Degree in quantitative area (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a associated quantitative area) plus a minimum of 6 years of expertise performing knowledge analytics, or 

  • Master’s Degree plus a minimum of 4 years of expertise performing knowledge analytics with an expectation that required diploma shall be obtained on or earlier than the scheduled begin date.

• At least 4 years of expertise performing skilled knowledge evaluation work

• At least 4 years of expertise performing programming

Preferred Qualifications:  

• Master’s Degree in a Science, Technology, Engineering, Mathematics self-discipline

• At least 7 years {of professional} knowledge evaluation work expertise

• At least 4 years of expertise with Python, R, Spark or SQL 

• At least 1 yr of expertise in folks administration 

• At least 1 years of undertaking administration expertise 

• At least 1 yr of expertise in Tableau 

• Proficient using and creating inside AWS service

Capital One will think about sponsoring a brand new certified applicant for employment authorization for this place.

The minimal and most full-time annual salaries for this function are listed under, by location. Please observe that this wage info is solely for candidates employed to carry out work inside considered one of these areas, and refers back to the quantity Capital One is prepared to pay on the time of this posting. Salaries for part-time roles shall be prorated primarily based upon the agreed upon variety of hours to be usually labored.

McLean, VA: $164,800 – $188,100 for Data Analysis ManagerNew York, NY: $179,700 – $205,100 for Data Analysis Manager

Candidates employed to work in different areas shall be topic to the pay vary related to that location, and the precise annualized wage quantity provided to any candidate on the time of rent shall be mirrored solely within the candidate’s provide letter.

This function can be eligible to earn efficiency primarily based incentive compensation, which can embrace money bonus(es) and/or long run incentives (LTI). Incentives could possibly be discretionary or non discretionary relying on the plan.

Capital One provides a complete, aggressive, and inclusive set of well being, monetary and different advantages that assist your whole well-being. Learn extra on theCapital One Careers web site. Eligibility varies primarily based on full or part-time standing, exempt or non-exempt standing, and administration degree.

This function is predicted to simply accept purposes for no less than 5 enterprise days.No businesses please. Capital One is an equal alternative employer (EOE, together with incapacity/vet) dedicated to non-discrimination in compliance with relevant federal, state, and native legal guidelines. Capital One promotes a drug-free office. Capital One will think about for employment certified candidates with a felony historical past in a fashion according to the necessities of relevant legal guidelines relating to felony background inquiries, together with, to the extent relevant, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and different relevant federal, state, and native legal guidelines and laws relating to felony background inquiries.

If you’ve gotten visited our web site seeking info on employment alternatives or to use for a place, and also you require an lodging, please contact Capital One Recruiting at 1-800-304-9102 or by way of electronic mail at [email protected]. All info you present shall be saved confidential and shall be used solely to the extent required to supply wanted affordable lodging.

For technical assist or questions on Capital One’s recruiting course of, please ship an electronic mail to [email protected]

Capital One doesn’t present, endorse nor assure and isn’t responsible for third-party merchandise, providers, academic instruments or different info accessible by way of this web site.

Capital One Financial is made up of a number of completely different entities. Please observe that any place posted in Canada is for Capital One Canada, any place posted within the United Kingdom is for Capital One Europe and any place posted within the Philippines is for Capital One Philippines Service Corp. (COPSSC).