Travel Clerk – 90299883 – New Haven Job Particulars

Your success is a practice journey away!

As we transfer America’s workforce towards the longer term, Amtrak connects companies and communities throughout the nation. We make use of greater than 20,000 various, energetic professionals in a wide range of profession fields all through the United States. The security of our passengers, our staff, the general public and our working atmosphere is our precedence, and the success of our railroad is because of our staff.

Are you prepared to hitch our group?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are on the coronary heart of what issues most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what each worker must know and do to be most impactful at Amtrak. By dwelling the Amtrak values, specializing in our capabilities, and actively embracing and fostering various concepts, backgrounds, and views, collectively we are going to honor our previous and make Amtrak an organization of the longer term.

SUMMARY OF DUTIES:  Incumbent will likely be chargeable for posting observe assignments, delays and saying trains. Assist Amtrak passengers boarding and detraining with their hand-carried baggage.

ESSENTIAL FUNCTIONS: 

• Handle Amtrak categorical shipments and checked baggage in keeping with firm procedures
• Collect and defend all fees on extra baggage, switch, storage, and categorical shipments
• Maintain baggage/categorical data and obtain/kind firm mail
• Handle inquiries for misplaced or delayed baggage
• Provide help to group actions with baggage
• Provide help to aged and handicapped passengers as required Provide help to aged and handicapped passengers as required
• Janitorial duties as required to maintain work areas clear

MINIMUM QUALIFICATIONS:

• Must be certified on Stars system
• Must have a radical information of fares, schedules, routing and connecting level of all passenger trains
• Must be certified in the usage of the Solari Board Computer Console
• Must have information of tariffs and baggage and categorical guidelines
• Required to carry out duties in accordance with Amtrak security procedures
• Required to observe departmental guidelines and laws and deal with some other duties as assigned by supervisor
• Must have the ability to carry 50 lbs

COMMUNICATIONS AND INTERPERSONAL SKILLS:

• Must have glorious oral and written communication expertise
• Handle verbal and phone info

The hourly vary is $29.37 – $39.16 (with alternative for will increase, as per the relevant collective bargaining settlement, after starting employment). 

Some advantages are topic to the collective bargaining settlement. Learn extra about our advantages choices right here.

Requisition ID:167138
Posting Location(s):Connecticut

Relocation Offered:No
Travel Requirements:Up to 25%

You energy our progress by means of your efficiency.

We need your work at Amtrak to be greater than a job. We need your profession at Amtrak to be a satisfying expertise the place you discover difficult work, rewarding alternatives, respect amongst colleagues, and engaging compensation. Amtrak maintains a tradition that values excessive efficiency and acknowledges particular person worker contributions.

Amtrak is dedicated to a secure office free of medicine and alcohol. All Amtrak positions requires a pre-employment background verify that features prior employment verification, a prison historical past verify and a pre-employment drug display screen.

Candidates who take a look at optimistic for marijuana will likely be disqualified, no matter any state or native statute, ordinance, regulation, or different legislation that legalizes or decriminalizes the use or possession of marijuana, whether or not for medical, leisure, or different use. Amtrak’s pre-employment drug testing program is run in accordance with DOT laws and relevant legislation.

In accordance with DOT laws (49 CFR § 40.25), Amtrak is required to acquire prior drug and alcohol testing data for candidates/staff meaning to carry out safety-sensitive duties for coated Department of Transportation positions. If an applicant/worker refuses to supply written consent for Amtrak to acquire these data, the person is not going to be permitted to carry out safety-sensitive features.

In accordance with federal legislation governing safety checks of coated people for suppliers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to display screen candidates for any everlasting or interim disqualifying prison offenses.

Note that any training requirement listed above could also be deemed glad when you’ve got an equal mixture of training, coaching and expertise.

Amtrak is an equal alternative employer and all certified candidates will obtain consideration for employment with out regard to race/colour, to incorporate traits traditionally related to race, together with however not restricted to, hair texture and hairstyles similar to braids, locks and twists, faith, intercourse (together with being pregnant, childbirth and associated situations, similar to lactation), nationwide origin/ethnicity, incapacity (mental, psychological and bodily), veteran standing, marital standing, ancestry, sexual orientation, gender id and gender expression, genetic info, citizenship or some other private traits protected by legislation.