Travel Support Services

Company Description:

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key components of success. For us, they’re our core experience.

We work with world iconic manufacturers. We convey them a novel worth proposition by means of market-leading applied sciences and enterprise course of excellence. At the guts of all of it is Digital Engineering – the inspiration that powers fast innovation and scalable enterprise transformation.

We’ve created 363 distinctive and impartial innovations, 250 of that are AI-based and rolled up underneath a number of patent grants in vital applied sciences. Leveraging our superior merchandise and platforms, we drive digital transformation at scale, optimize vital enterprise operations, reinvent experiences, and pioneer new options, all supplied by means of a seamless “as-a-service” mannequin.

For every firm, we offer new keys for his or her companies, the folks they work with, and the shoppers they serve. With confirmed methods and agile execution, we do not simply allow change – we engineer digital outcomes.
Sutherland
Digital Outcomes.
 

Job Description:

We’re searching for a detail-oriented and customer-focused Travel Support Services skilled to affix our staff in Hyderabad, India. In this function, you’ll be the spine of our journey operations, making certain seamless journey experiences for our staff and purchasers. You will handle journey bookings, coordinate with distributors, and supply distinctive help to vacationers whereas sustaining compliance with firm journey insurance policies. Your organizational expertise and dedication to excellence will immediately influence our group’s operational effectivity and worker satisfaction.

• Book and handle journey preparations together with flights, lodging, floor transportation, and visa providers utilizing Global Distribution Systems (GDS) and journey administration software program
• Coordinate with journey distributors, airways, resorts, and floor transportation suppliers to safe aggressive charges and resolve service points
• Prepare detailed journey itineraries and supply pre-travel briefings to staff, together with vacation spot data and journey tips
• Monitor journey bills and guarantee compliance with firm journey insurance policies and finances allocations
• Handle travel-related inquiries and resolve points promptly, offering proactive help to vacationers earlier than, throughout, and after their journeys
• Maintain correct journey information, documentation, and expense stories within the journey administration system
• Analyze journey information and spending patterns to establish cost-saving alternatives and optimize journey packages
• Communicate successfully with inner stakeholders, together with finance, HR, and administration, relating to journey necessities and updates
• Customize journey options primarily based on particular person worker wants whereas adhering to organizational tips
• Stay present with journey business traits, visa necessities, and regulatory modifications affecting enterprise journey

Qualifications:

• Strong information of journey administration software program and platforms
• Excellent communication and interpersonal expertise with the power to handle a number of stakeholders
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Detailed information of journey insurance policies, visa necessities, and worldwide journey laws
• Strong organizational and time administration expertise with the power to prioritize a number of duties
• Problem-solving talents and a proactive strategy to resolving travel-related challenges
• Familiarity with the Indian journey panorama and native vendor networks
• Experience with expense administration and journey value optimization
• Customer service excellence with a dedication to supporting worker wants
• Ability to work independently and as a part of a staff in a fast-paced atmosphere
• Preferred: Travel business certification or coaching in journey administration
• Preferred: Experience with CRM techniques and journey analytics instruments

Additional Information:

All your data can be stored confidential in keeping with EEO tips.