Business Travel & Catering Sales Manager job in SLS Baha Mar, Nassau, Bahamas

Company Description

SLS Baha Mar welcomes you to an unforgettable journey the place each second is a testomony to the artwork of hospitality. We are a playground for the mischievous, a haven for these looking for the attract of grandeur, and a spot the place you may actually really feel alive. 

We have an thrilling job alternative to affix our Sales & Marketing staff as a Business Travel & Catering Sales Manager at SLS Baha Mar, Nassau, The Bahamas.

JOIN THE ENNISMORE FAMILY TODAY!

Job Description

• Drive the event and development of native company accounts, new enterprise prospects, and vacation spot marriage ceremony alternatives.
• Cultivate strategic relationships with company decision-makers, journey managers, government assistants, assembly planners, vacation spot marriage ceremony planners, luxurious journey advisors, business companions, and potential {couples}.
• Generate and maximize income alternatives throughout guestrooms, conferences, catering, company occasions, weddings, celebrations, and different lodge experiences.
• Lead alternatives by the total gross sales cycle, from prospecting and qualification by proposal improvement, negotiation, contracting, turnover, and ongoing account administration.
• Partner with Revenue Management to align enterprise improvement efforts with pricing technique, stock availability, want intervals, and income optimization objectives.
• Showcase the SLS Baha Mar expertise by compelling digital and in-person property excursions, website inspections, shows, and consumer engagements that drive conversion.
• Develop and ship tailor-made proposals, shows, contracts, and gross sales supplies that assist enterprise development and conversion.
• Generate new enterprise by proactive prospecting, strategic networking, business occasions, neighborhood engagement, referrals, and constant follow-up.
• Expand assigned accounts by rising share of market and uncovering alternatives throughout transient, group, catering, and weddings segments.
• Monitor market developments, account exercise, journey patterns, enterprise developments, and aggressive intelligence to establish and capitalize on new income alternatives.
• Maintain a pipeline of alternatives with outlined subsequent steps, centered on securing new enterprise, rising current relationships, and driving repeat manufacturing.
• Ensure correct documentation, reporting, and well timed turnover of confirmed enterprise whereas sustaining account, lead, exercise, and pipeline info inside designated gross sales techniques.

Sales Process, Collaboration & Turnover

• Partner with the Director of Sales & Marketing and Director of Sales on account deployment, gross sales priorities, want intervals, and business-development technique.
• Champion collaboration throughout Revenue Management, Catering & Conference Services, Food & Beverage, Reservations, Front Office, Concierge, Finance, Marketing, and different departments to ship commercially sound options and distinctive consumer experiences.
• Ensure confirmed enterprise is precisely documented and transitioned to the suitable operational or Conference Services staff in accordance with established turnover procedures.
• Maintain correct account, lead, exercise, and pipeline info in designated gross sales techniques and trackers.
• Follow up persistently on proposals, contracts, website inspections, and open alternatives to assist conversion and repeat enterprise.

ADDITIONAL RESPONSIBILITIES

• Communicate with staff utilizing a constructive and clear talking voice, hearken to and perceive requests, reply with acceptable actions and supply correct info.
• Remain calm and alert, particularly throughout emergency conditions and/or heavy restaurant exercise, serving as a job mannequin for staff and different staff. Interact with different division personnel and venue employees as wanted.
• Make selections and take actions primarily based on earlier expertise and logic, generally revising procedures to accommodate uncommon conditions.

To pay attention to and guarantee fixed compliance with all vital operational insurance policies together with:

• Health and Safety
• Food Hygiene
• Maintenance
• Emergency Procedures
• Liquor Licensing

SUPPORTIVE FUNCTIONS

In addition to efficiency of the important features, this place could also be required to carry out a mixture of the next supportive features, with the share of time performing every perform to be solely decided by the supervisor primarily based upon the actual necessities of the corporate.

• Attend necessary conferences together with divisional conferences, employees conferences, and so on.
• Participate in neighborhood occasions and guarantee company social accountability objectives of SLS are met.
• Utilize conventional software program applications similar to Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental particular techniques used.
• Keep work space clear and arranged.
• Ensure confidential paperwork are stored in a secured space.
• When disposing confidential paperwork that include any personally identifiable info, they should be shredded or pulverized.
• Complete different duties as assigned by the Department Head.
• Demonstrate constructive management traits, which encourage Team Members to fulfill and exceed requirements.
• Ensure compliance with sbe’s insurance policies and procedures.

OTHER DUTIES

• Assimilate into SLS’s tradition by understanding, supporting and collaborating in all SLS components. Demonstrate working data of the service requirements.
• Regular attendance in conformance with the requirements, which can be established by SLS on occasion, is crucial to the profitable efficiency of this place.
• Due to the cyclical nature of the hospitality business, staff could also be required to work various schedules to replicate the enterprise wants of the property.

Qualifications

The excellent candidate is a commercially pushed, relationship-focused skilled who thrives in a dynamic hospitality atmosphere and is captivated with creating distinctive experiences that replicate the SLS way of life. They are naturally curious, extremely collaborative, and energized by constructing significant connections that drive enterprise development and model loyalty.

Qualifications & Experience

• High School Diploma or equal required; Bachelor’s Degree in Hospitality, Business, Marketing, Sales, or a associated discipline most well-liked.
• Minimum two (2) years of expertise in hospitality gross sales, enterprise improvement, catering gross sales, occasion gross sales, or a associated business function, ideally inside a luxurious, way of life, or upscale lodge atmosphere.
• Proven capacity to generate new enterprise, domesticate lasting consumer relationships, and obtain income goals.
• Experience working with company accounts, luxurious journey advisors, vacation spot marriage ceremony planners, occasions, or hospitality companions most well-liked.
• Familiarity with hospitality contracts, negotiation processes, and business agreements.

Skills & Competencies

• Exceptional relationship-building, communication, presentation, and networking abilities.
• Ability to confidently signify the SLS model and way of life whereas delivering excellent service and professionalism.
• Strong business consciousness and enterprise improvement acumen, with the power to establish alternatives and convert leads into revenue-generating enterprise.
• Passion for hospitality, luxurious journey, celebrations, and creating memorable visitor experiences.
• Highly organized with the power to handle a number of priorities and deadlines in a fast-paced atmosphere.
• Strong consideration to element, follow-through, and dedication to excellence.
• Ability to suppose creatively, clear up issues proactively, and adapt to altering enterprise wants.
• Collaborative mindset with the power to construct robust partnerships throughout departments and stakeholders.
• Self-motivated, resourceful, and able to working independently whereas contributing to a high-performing staff atmosphere.
• Proficiency in Microsoft Office purposes; expertise with Opera, Delphi, CRM platforms, and different hospitality gross sales techniques most well-liked.
• Professional, participating, and constructive demeanor with a pure capacity to attach with shoppers, companions, and colleagues.

Additional Information

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) could also be required when performing work duties that will have the potential of threat to your well being or security. The restaurant will present the required PPE. Team members might be educated within the correct use and care of any assigned PPE. It is your accountability to report faulty, broken or misplaced PPE, or gear that doesn’t match correctly, to your Manager.

Requires capacity to raise massive and heavy packages and packing containers and to the power to load and unload small and huge packing containers as wanted. Must have capacity to securely raise minimal of fifty lbs. with out help and to push and pull as much as 150 lbs. with acceptable gear.

GROOMING/UNIFORMS

All staff should keep a neat, clear and well-groomed look. Specific uniform tips and/or required articles of clothes might be defined to you as part of the orientation course of.

OTHER

Additional language capacity most well-liked.

NOTICE

• The hospitality enterprise features seven days every week. In addition, it is a hospitality enterprise and a hospitable service environment should be projected always.

• Upon employment, all staff are required to completely adjust to the corporate guidelines and laws for the protected and environment friendly operation of the services. Employees who violate restaurant guidelines and laws might be topic to disciplinary motion, as much as and together with termination of employment.

• This doc displays the job content material on the time of writing and might be topic to periodic change within the gentle of adjusting operational and environmental necessities. Such adjustments might be mentioned with the jobholder and the job description amended accordingly.