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Department: CAS Travel Team
Appointment Type and Duration: Regular, Ongoing
Salary: $65,000 – $75,000 per yr
Compensation Band: OS-OA07-Fiscal Year 2025-2026
FTE: 1.0

Application Review Begins

May 10, 2026; Open till stuffed

Special Instructions to Applicants

Complete functions ought to embody:
1. A present resume/CV.
2. A canopy letter that demonstrates how your abilities and expertise meet the {qualifications} for the place.
3. Three (3) skilled references with contact data.

Department Summary

The College of Arts and Sciences (CAS) is the mental hub of the University of Oregon, serving almost two-thirds of all college students. Home to greater than 800 school throughout 50+ departments and packages within the humanities, pure sciences, and social sciences, CAS is a dynamic and interdisciplinary educational neighborhood. Our school and advisors work carefully with college students to develop essential considering, analytical reasoning, and clear communication abilities to handle real-world challenges. CAS employees and managers are integral to this work, taking part in very important roles in supporting educational excellence and advancing the mission of each the College and the University.

The CAS Travel division is a unit throughout the College of Arts and Science Division of Administrative Services (CASDAS). The CAS Travel Team supplies journey help to all CAS workers, visitors and college students. We try to offer glorious customer support and experience, supporting vacationers in all elements of enterprise journey.

Position Summary

The Travel and Guest Services Manager leads and oversees each day journey operations inside CAS, guaranteeing compliant, environment friendly, and service-oriented help for school, employees, and visitor vacationers. This place will practice to change into an Authorized Travel Processor with delegated authority to approve most varieties of journey reconciliations throughout the College, together with requesting, reserving, and processing journey preparations.

Decisions are made each day in accordance with IRS tips, interpretations of UO journey coverage, and finest enterprise practices when authorizing journey reimbursements and evaluating requests for journey coverage exceptions, in session with the UO Travel Office throughout the Business Affairs Office (BAO).

Functions of Travel Include:

• Interpreting federal, state and UO insurance policies and laws associated to UO Travel Operations.
• Providing help to CAS and CAS visitor vacationers, directors, and employees.
• Ensuring journey preparations are compliant, acceptable and are in the most effective pursuits of CAS and the University of Oregon.
• Making important choices, figuring out priorities, and managing CAS assets.
• Supervising, assigning and supporting the work of the CAS Travel crew.
• Building, sustaining, evaluating, and assigning crew workloads utilizing efficiency metrics from methods similar to Smartsheet, Concur, and Cognos.
• Working carefully with CAS ASU Associate Directors, delegates, and college, to creatively drawback remedy and discover options to journey associated points whereas remaining compliant with polices governing journey on the UO.
• Collaborating carefully with the BAO Travel Office and different items on campus as an efficient and supportive workplace to make sure compliance, concord, and total good relationships with all companions throughout the University.

The Travel and Guest Services Manager experiences to the Senior Director, CASDAS and is a part of the general CAS Deans workplace construction. This place will help the Sr. Director with strategic planning, imaginative and prescient, and purpose setting for CAS Travel.

Minimum Requirements

• Two (2) years of administration expertise, together with employees supervision, coaching, project, and oversight of labor
AND and one of many following:
• Three (3) years University of Oregon journey coordination expertise, OR
• Five (5) years journey coordination expertise in a closely regulated setting, OR
• Three (3) years of IRS coverage interpretation of worker and visitor journey, or comparable demonstrated skill to learn, interpret and clarify tax code to non-expert customers, whereas discovering options to advanced points.

Professional Competencies

• Ability to offer glorious customer support, and work successfully and respectfully with school, employees, college students, and visitors in addition to distributors.
• Attention to element and talent to current data and concepts clearly and successfully in writing, verbally and/or visually.
• Ability to research information from totally different sources, synchronize, create and preserve metrics.
• Ability to defuse heightened feelings and encourage others to attain sound outcomes underneath deadlines and conflicting pursuits.
• Knowledge of journey associated multi-state and federal legal guidelines, guidelines, and laws.

Preferred Qualifications

• Experience working in a unionized setting.
• Experience with Concur software program system.
• Travel business expertise.
• Strong customer support expertise.

FLSA Exempt:

All provides of employment are contingent upon profitable completion of a background verify.

The University of Oregon is proud to supply a sturdy advantages package deal to eligible workers, together with medical health insurance, retirement plans, and paid day without work. For extra details about advantages, go to our website.

The University of Oregon is an equal-opportunity establishment dedicated to cultural variety and compliance with the Americans with Disabilities Act. The University encourages all certified people to use and doesn’t discriminate on the premise of any protected standing, together with veteran and incapacity standing. The University is dedicated to offering affordable lodging to candidates and workers with disabilities. To request an lodging in reference to the applying course of, please electronic mail us or name 541-346-5112.

UO prohibits discrimination on the premise of race, shade, faith, nationwide origin, intercourse, sexual orientation, gender id, gender expression, being pregnant (together with pregnancy-related circumstances), age, bodily or psychological incapacity, genetic data (together with household medical historical past), ancestry, familial standing, citizenship, service within the uniformed providers (as outlined in federal and state regulation), veteran standing, expunged juvenile report, and/or the usage of depart protected by state or federal regulation in all packages, actions and employment practices as required by Title IX, different relevant legal guidelines, and insurance policies. Retaliation is prohibited by UO coverage. Questions could also be referred to the Office of Equal Opportunity and Access. Contact data, associated insurance policies, and criticism procedures are listed here.

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