TNG Digital unveils revamped eWallet interface — rollout begins right this moment

KUALA LUMPUR, June 4 — TNG Digital Sdn Bhd, which operates TNG eWallet, has launched a revamped consumer interface for its digital monetary providers and way of life app, with the redesign set to roll out to customers beginning right this moment.

The firm mentioned the homepage has been considerably reworked to offer faster entry to providers and options with out requiring customers to navigate by a number of layers of the app.

TNG Digital chief government officer Alan Ni mentioned the redesign displays a elementary shift in consumer behaviour, because the app has advanced past a funds interface right into a linked ecosystem expertise.

“TNG eWallet is no longer just a payment app. Malaysians are using us to manage different parts of their everyday lives, from growing their money and travelling overseas to paying bills and earning rewards.

“We want to become your everyday digital companion.

“That has been our guiding principle for the last few years and it is the reason why we keep rolling out different features, products and services,” he instructed a media briefing at TNG Digital’s workplace in Bangsar South right here.

On the homepage, 4 hubs representing the platform’s most incessantly used providers are actually prominently featured, offering faster entry to key capabilities.

A comparability of the previous and new TNG eWallet homepages, exhibiting the redesigned format and simplified navigation. — Screengrabs by way of TNG eWallet app

The hubs comprise ‘GOfinance’ for monetary providers, ‘Near Me’ for close by meals and beverage offers, ‘Bills’ for utility and recurring invoice funds, and ‘Transport’ for commuting and travel-related wants.

The backside navigation bar has additionally been simplified and reorganised round incessantly used options, specializing in simpler one-handed operation, which displays how most customers have interaction with the app.

Ni famous that half of the corporate’s income now comes from companies past funds, marking a major shift from its authentic fee basis.

Currently, TNG eWallet serves greater than 26 million verified customers, together with 13.5 million month-to-month energetic customers in Malaysia, with customers partaking with the app a mean of twice each day.

Against this backdrop, the corporate mentioned cross-border, remittance and worldwide providers now contribute 10 per cent of whole income, up from nearly no contribution just some years in the past.

He additionally dismissed the notion that TNG eWallet is a “super app”, regardless of the widespread notion, saying he would fairly the platform be often called an on a regular basis digital companion that helps make customers’ lives somewhat simpler.

Chief Product and Growth Officer Chiew Wei Wing mentioned the redesign is just the start, with extra updates and enhancements deliberate for the app later this 12 months.

“So imagine that the app knows who you are, knows how much you spend, knows what you need at the moment in time, and is able to offer contextual services and advice.

“So we wanted to be a lot more proactive, a lot more upfront in terms of getting this whole experience personalised, getting us to know the user better and getting us to serve the entire journey of the user.

“We believe people do not need more apps or more features because at the end of the day, they just want a better, simpler life and this is what we are building towards,” he mentioned.