Amex Travel App: The way to ebook flights, accommodations and extra

If you are an American Express cardmember, it is possible you are already aware of the Amex cell app, the place you may view transactions, pay your assertion, activate Amex Offers and handle your account.

You may know concerning the Amex Travel web site at amextravel.com, the place you may ebook flights, accommodations, rental automobiles, trip leases and cruises, paying together with your eligible American Express card or redeeming Membership Rewards factors.

In 2025, Amex merged these ideas into a brand new Amex Travel App™, bringing elements of the travel-planning and reserving expertise to your smartphone.

Unfortunately, not each characteristic made the transition, and there are some key distinctions to think about. What is the Amex Travel App greatest for, and the place does it fall brief? Here’s what to know.

Amex Travel App fundamentals

The Amex Travel App is the cell app model of amextravel.com. It operates as a separate app from the Amex app, the place you handle your card accounts, so you may must obtain it to discover its performance. However, the 2 apps are built-in with each other.

Once you have downloaded the Amex Travel App (both via the iOS App Store or Google Play), you may simply navigate to it from the Amex card administration app by going to the “Membership” tab and choosing “Book Travel.”

Once you are logged in, you may entry 4 tabs:

• Inspiration: A tailor-made part of articles, guides and tendencies with vacation spot guides and lodge lists to encourage your subsequent journey.
• Wishlists: An area to create tailor-made lists of lodge properties you would like to avoid wasting. You can decide any title and outline for a wishlist, and add accommodations as you navigate the app.
• Book: The most sensible part the place you may ebook flights, accommodations or automobile leases via the app.
• Trips: An space to view and handle upcoming, previous and canceled journeys made on the app or amextravel.com web site.

One factor price noting upfront is that you simply can not ebook cruises or trip leases via the Amex Travel App. This characteristic is barely obtainable on the amextravel.com web site.

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There’s additionally a profile part the place you may view your Membership Rewards factors steadiness, entry journey advantages particular to your card and discover close by airport lounges. You may replace your loyalty program numbers, flight preferences and companion particulars, in addition to chat with an Amex consultant in-app.

If you maintain a card with entry to Fine Hotels + Resorts and/or The Hotel Collection (THC requires a two-night minimal keep), you can see these properties within the app. You will pay for reservations together with your Amex card or redeem Membership Rewards factors.

Related: Our favourite American Express Fine Hotels + Resorts properties the place you will get elite perks

Which playing cards provide probably the most worth within the Amex Travel App?

Booking via the Amex Travel App earns bonus Membership Rewards factors on a number of standard Amex journey playing cards.

Here are 4 highlights, all for bookings made via amextravel.com and the Amex Travel App:

*Consumer Amex Platinum: On as much as $500,000 of airfare purchases per calendar yr (then 1 level per greenback spent).

It is price declaring that you’re going to additionally obtain 5 factors per greenback spent on airfare booked straight with airways on the Amex Platinum and three factors per greenback spent on airfare booked straight with airways on the Amex Gold. This is essential as a result of, on common, Amex Travel flights price over 10% extra than reserving straight, based mostly on TPG’s analysis.

Beyond incomes Membership Rewards factors, it’s also possible to redeem them within the app, although that is unlikely to be the greatest use of your factors.

You’ll at all times obtain a 1-cent-per-point worth when redeeming Membership Rewards factors via the Amex Travel App or web site. Because TPG’s June 2026 valuations place Membership Rewards factors at 2 cents apiece (when transferred to one in every of Amex’s precious loyalty program companions), we cannot usually suggest you redeem this fashion.

Still, utilizing your Membership Rewards factors on Amex Travel bookings is an easy possibility.

Related: Credit card switch companions: Guide to transferring factors and miles to airways and accommodations

Best makes use of of the Amex Travel App

I explored the Amex Travel App as an Amex Platinum cardmember, which supplies me entry to a number of added perks, together with FHR, THC and the Platinum Member Airfares portal.

With this in thoughts, I discovered a handful of options on the Amex Travel App to be helpful and fascinating.

Identifying airport lounges close to me or a selected airport

One of my favourite Amex Travel App options is the “Find Airport Lounges” space. Since I’m an Amex Platinum cardmember, it pulls up my nearest airport and reveals me what is offered, together with working hours and the place I can discover lounges inside the airport.

If I’m not close to the airport I’d like to go to, I can merely faucet the magnifying glass icon to seek for lounge places at one other airport. Here, I discovered obtainable lounges at Hartsfield-Jackson Atlanta International Airport (ATL).

You may begin your Centurion Lounge check-in early by receiving an eligibility code within the app, which may save time in an extended entry line by getting you into the queue as quickly as potential. I have not been ready to make use of this characteristic but, however I’m certain it should come in useful when I’m visiting crowded terminals on busy journey days.

Researching and saving potential accommodations, together with FHR and THC

The Amex Travel App shines with regards to figuring out, researching and brainstorming lodge stays, together with these in FHR and THC.

For one, the flexibility to search out inspiration via curated articles was thrilling. I additionally loved the characteristic that permit me choose from a number of trip varieties, reminiscent of “beachfront,” “boutique,” or “amazing restaurant,” to curate a vacation spot that matched my journey preferences.

Once you discover a lodge you are involved in, it is easy to see its insurance policies, whether or not they apply to any card advantages or particular affords, and different particulars concerning the property.

Viewing and utilizing (however not monitoring) assertion credit

The app permits you to see the complete worth of assertion credit supplied by eligible playing cards you maintain. And, when you’ve got an relevant assertion credit score obtainable, you may apply it to your reserving via the app.

For occasion, I obtain as much as a $600 annual lodge credit score per calendar yr within the type of an announcement credit score (as much as $300 semiannually) on pay as you go FHR or THC bookings made via American Express Travel once I pay with my Amex Platinum (enrollment required; THC stays require a two-night minimal). I can view this profit within the app.

However, I am unable to view my actual progress on the Amex Travel App. I can do that in my Amex account by navigating to the “Rewards & Benefits” part, as seen under. (I’ve used my credit score for the primary half of this yr.)

The primary disadvantage is that you would be able to’t see how a lot of a credit score you have already used within the app. However, should you do have a few of your credit score left to redeem, it’s good that you would be able to apply it to bookings made within the app.

Live chat

One of my favourite American Express options is the flexibility to talk with a devoted “travel specialist” about all the pieces from bookings to assertion credit, and the Amex Travel App makes this particularly handy. I particularly take pleasure in this as a result of I will not must carry out my laptop computer simply to talk dwell with somebody about an essential element.

Related: Is the Amex Platinum definitely worth the annual payment?

Where the Amex Travel App falls brief

These are the important thing areas through which the Amex Travel App did not meet my expectations:

Inability to ebook or analysis cruises or trip properties

The Amex Travel App has no performance to ebook or view cruises or trip properties, although you are able to do so on the amextravel.com web site, as proven under.

Slow expertise when reserving flights

When I examined reserving flights on the app, I observed it redirected me to a cell model of the amextravel.com web site moderately than a completely built-in app-first expertise. I additionally had hassle loading flights once I searched on my cell service, so I needed to be related to Wi-Fi to see outcomes.

This wasn’t the case once I regarded up accommodations or rental automobiles. Unlike flight searches, lodge and rental automobile searches carried out persistently no matter connection energy.

Personally, I discovered the app’s flight reserving expertise slower and fewer dependable. I would not really feel snug reserving a flight this fashion, however the performance is technically there — so long as you have got a speedy connection.

Missing map views for accommodations

I could not discover a technique to view accommodations on the map within the Amex Travel App. This is an internet site characteristic that I worth, so this was disappointing for me.

Related: I forgot about this profit on my enterprise card — now I’m utilizing it once more

Should I exploit the Amex Travel App or the web site?

You will not have the ability to replicate each performance of the amextravel.com web site on the Amex Travel App. However, should you’re looking for comfort or inspiration, the app is an effective possibility.

Here is what I might suggest for every platform:

I’d be aware that some elements are similar on the app and the web site. Live chat capabilities the identical, and you’ll ebook accommodations and automobile leases with comparable ease. In my expertise, reserving flights on the app is slower and fewer dependable, so I might nonetheless suggest reserving on the web site.

In my searches, costs had been the identical whether or not I booked via the web site or the app. Just remember the fact that costs via Amex Travel could differ from these should you ebook straight with an airline, lodge or automobile rental firm.

Related: What are American Express Membership Rewards factors price?

Bottom line

The Amex Travel App works greatest as a analysis and inspiration device. Browsing lodge particulars, saving wishlists and discovering future locations really feel pure on cell, and lodge and automobile rental bookings work nicely sufficient that you simply will not want to achieve to your laptop computer.

However, it is not a full alternative for the web site. Flight reserving felt slower and fewer dependable on the app, and options like cruise reservations, trip leases, assertion credit score monitoring and map-based lodge search stay website-only.

Use the app for analysis and on-the-go journey administration — however do not abandon the web site but.

Related: Monthly guidelines: Credit card perks and advantages you ought to be utilizing this month