DIA’s ‘Quiet Airport Policy’ put to the take a look at throughout busy vacation journey season

DENVER — With the vacation season taking off, Denver International Airport’s ‘Quiet Airport Policy’ is being put to the take a look at.

The airport launched the initiative in July, reducing announcement frequency by practically 70% to create a extra peaceable journey expertise for passengers navigating the busy terminals.

The airport has reprogrammed 200 microphone stations to restrict their attain within the concourses, a change that value round $40,000, in response to Dave Matos, director of upkeep administration at DIA. Previously, gate brokers might make bulletins spanning 70 gates.

“We reprogrammed it so that they can just only do their gate and the two adjacent gates, and that’s it,” mentioned Matos.

While Thanksgiving Day itself noticed lighter crowds, vacationers informed Denver7 the vacation journey season can convey its personal stressors.

“I would say the lines, being we tend to run a little late,” laughed traveler Cindy Loehr, when requested what stresses her out probably the most this season.

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Among the adjustments to guard your peace, Matos informed Denver7 the airport has additionally put in noise sensors in loud audio system and is instructing airways to seek out alternate options to concourse-wide broadcasts.

“It’s really more of reducing the redundancy in announcements, from gate calls to limiting the paging that goes on in the terminal to just the essential stuff,” Matos defined.

But airport officers do not anticipate the decreased bulletins to trigger passengers to overlook flights, as Matos mentioned most vacationers obtain notifications by way of different channels.

“Almost every airline has an app that you can get your gate changes and updates and stuff like that,” he mentioned.

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Though sure bulletins will stay unchanged, together with TSA warnings about unattended luggage, which federal legislation requires airports to broadcast not less than as soon as each half-hour.

Matos mentioned DIA is doing what it might probably throughout the unpredictable vacation journey season, and extra adjustments might be coming.

His group plans to put in signage alerting passengers of the brand new noise coverage and reminding them to make use of headphones and take different widespread courtesies.

“We’ll keep looking at it and monitoring and see what else we can do to make it more pleasant at DEN,” Matos mentioned.

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