Sr. Associate, Project Manager, Luxury Travel

Overview

Sr. Associate, Project Manager, Luxury Travel – Implementation Specialist

As a Senior Associate Project Manager at Capital One, you’ll be able to obtain outcomes you by no means thought potential by main essential and strategic enterprise initiatives. As an Implementation Specialist, you can be the first level of contact for lodge companions in the course of the onboarding course of. Your position is to make sure a seamless and environment friendly integration of recent lodge contracts, performing as a connectivity champion whereas sustaining a excessive commonplace of high quality for every property’s presence on the Capital One Travel platform. You will function the distribution programs and connectivity knowledgeable and can talk instantly with lodge companions to gather the mandatory info for mapping, activation, and optimization.

Capital One gives a quick paced, dynamic setting the place you’ll be able to excel in your profession. At Capital One, variety, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, clients and communities. Guided by our shared values, we thrive in an setting the place collaboration and openness are valued.  We nurture an setting that draws and develops expertise from all backgrounds and experiences, and empower our associates to do nice work by making a tradition of belonging that values various views, fosters collaboration and encourages progressive concepts – and are routinely acknowledged as top-of-the-line corporations to work for.

General Responsibilities:

As a Senior Associate Project Manager you’ll:

• Work on medium to large-scale complicated, cross-departmental initiatives which have a direct influence on the corporate

• Drive cross-functional initiatives based mostly on outlined priorities; guarantee scope of deliverables, timelines and finances are met; determine dangers and points and mitigate and / or escalate as wanted; handle complicated up and downstream mission impacts.

• Plan, design, handle and execute mission plans to make sure supply. This exercise consists of administration by way of feasibility, design, planning and implementation.

• Leverage drawback fixing abilities to make sure mission plans ship on intent and keep key mission documentation

• Conduct common conferences with the mission crew.  Document progress and report back to stakeholders on mission standing.

• Partner with mission clients to offer strategic and tactical thought partnership to successfully drive mission supply

• Forge relationships with key stakeholders to make sure supply of commitments

• Identify methods to enhance and streamline enterprise course of

The particular person will:

• Exhibit a confirmed observe file of mission administration, bringing the power to shortly put construction in place to handle the work

• Demonstrate excellent communication and partnership abilities that are important for interacting and speaking with key stakeholders throughout all ranges to handle, inform, and affect outcomes

• Demonstrate organizational agility to adapt to altering calls for

• Display sturdy consulting and collaboration abilities

• Have a deep understanding of onboarding processes and their influence on property efficiency

• Have sturdy analytical abilities with the power to interpret channel and efficiency information

• Have expertise attaining outcomes with complicated initiatives

In this position, the particular person will:

• Guide and assist lodge companions by way of completely different connectivity programs for price loading and onboarding from begin to end. 

• Drive measurable outcomes by optimizing onboarding velocity and high quality.

• Act as main proprietor for Synxis, Dhisco, DerbySoft, and distribution-related instruments for the Luxury Travel crew

• Manage price loading, availability, restrictions, and stock controls throughout all programs

• Ensure motels are in compliance with Capital One luxurious journey program necessities the place relevant

• Lead price parity management and channel integrity throughout all channels

• Identify root causes of discrepancies and implement instant corrective actions with inside groups and companions whereas establishing processes to mitigate future discrepancies

• Evaluate, onboard, and optimize new companions and connectivity alternatives

• Oversee content material, merchandising, and channel readiness

• Ensure room varieties, packages, add-ons, photographs, and descriptions are correct and aligned throughout channels

• Proactively troubleshoot challenges or delays, making certain swift decision of connectivity, VCC, content material, and data-related points.

• Coordinate testing, launches, and ongoing optimization of recent integrations and options

• Partner and align with Luxury Travel crew on promotions, campaigns, and digital merchandising methods

Basic Qualifications:

• Bachelor’s Degree or Military expertise

• At least 3 years of Project Management expertise

• At least 1 12 months of expertise in lodge distribution, income administration, or eCommerce throughout the lodge or journey trade

• At least 1 12 months of expertise with Synxis, Dhisco, DerbySoft, or Online Travel Agencies

Preferred Qualifications:

• Masters or MBA diploma

• 5+ years of Project Management expertise

• 1+ 12 months of expertise supporting multi-property or portfolio environments

• 1+ 12 months of expertise onboarding new lodge companions or managing connectivity integrations

• 1+ 12 months expertise managing price parity and channel compliance

At this time, Capital One won’t sponsor a brand new applicant for employment authorization for this place.

The minimal and most full-time annual salaries for this position are listed beneath, by location. Please be aware that this wage info is solely for candidates employed to carry out work inside certainly one of these places, and refers back to the quantity Capital One is prepared to pay on the time of this posting. Salaries for part-time roles might be prorated based mostly upon the agreed upon variety of hours to be usually labored.

Cambridge, MA: $96,500 – $110,100 for Sr. Project ManagerChicago, IL: $87,700 – $100,100 for Sr. Project ManagerMcLean, VA: $96,500 – $110,100 for Sr. Project ManagerNew York, NY: $105,300 – $120,100 for Sr. Project ManagerPlano, TX: $87,700 – $100,100 for Sr. Project ManagerRichmond, VA: $87,700 – $100,100 for Sr. Project ManagerSan Francisco, CA: $105,300 – $120,100 for Sr. Project ManagerWilmington, DE: $87,700 – $100,100 for Sr. Project Manager

Candidates employed to work in different places might be topic to the pay vary related to that location, and the precise annualized wage quantity provided to any candidate on the time of rent might be mirrored solely within the candidate’s supply letter.

This position can be eligible to earn efficiency based mostly incentive compensation, which can embody money bonus(es) and/or long run incentives (LTI). Incentives may very well be discretionary or non discretionary relying on the plan.

Capital One presents a complete, aggressive, and inclusive set of well being, monetary and different advantages that assist your complete well-being. Learn extra on theCapital One Careers web site. Eligibility varies based mostly on full or part-time standing, exempt or non-exempt standing, and administration stage.

This position is anticipated to just accept functions for no less than 5 enterprise days.No companies please. Capital One is an equal alternative employer (EOE, together with incapacity/vet) dedicated to non-discrimination in compliance with relevant federal, state, and native legal guidelines. Capital One promotes a drug-free office. Capital One will think about for employment certified candidates with a legal historical past in a way per the necessities of relevant legal guidelines concerning legal background inquiries, together with, to the extent relevant, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and different relevant federal, state, and native legal guidelines and rules concerning legal background inquiries.

If you could have visited our web site in the hunt for info on employment alternatives or to use for a place, and also you require an lodging, please contact Capital One Recruiting at 1-800-304-9102 or by way of electronic mail at [email protected]. All info you present might be stored confidential and might be used solely to the extent required to offer wanted affordable lodging.

For technical assist or questions on Capital One’s recruiting course of, please ship an electronic mail to [email protected]

Capital One doesn’t present, endorse nor assure and isn’t chargeable for third-party merchandise, companies, academic instruments or different info obtainable by way of this website.

Capital One Financial is made up of a number of completely different entities. Please be aware that any place posted in Canada is for Capital One Canada, any place posted within the United Kingdom is for Capital One Europe and any place posted within the Philippines is for Capital One Philippines Service Corp. (COPSSC).