GAMING MACHINE COMPLIANCE TECHNICIAN – PHOENIX, Arizona, United States

Salary: $62,000 – 64,000  

Grade: 21

Closing Date: July 27, 2026

The Arizona Department of Gaming is looking for a detail-oriented and analytical Gaming Machine Compliance Technician. This place inspects and checks digital gaming units, digital slot monitoring techniques, verifies authenticity of digital gaming software program and management applications, and inspects and take a look at any peripheral gaming associated software program and {hardware}. The Gaming Machine Compliance Technician may even examine and checks kiosks, keno techniques, progressive techniques, and seller managed digital desk video games. This place will evaluation on line casino information and system stories to make sure that gaming units and progressive techniques are functioning correctly and comprise applicable software program. The Gaming Machine Compliance Technician carry out onsite inspections of all new digital gaming units, digital slot monitoring techniques, progressive techniques, and kiosks. All work, together with distant work, shall be carried out inside Arizona.

Work Environment & Travel Requirements:
• Frequent journey to gaming amenities throughout Arizona for inspections and compliance testing, inside Phoenix.
• May require in a single day stays and a versatile work schedule, together with nights or weekends.
• Work in diversified environments, together with gaming amenities, workplace settings, and area inspections.

The State of Arizona strives for a piece tradition that affords workers flexibility, autonomy, and belief. Across our many companies, boards, and commissions, many State workers take part within the State’s Remote Work Program and are in a position to work remotely of their properties, in places of work, and in hoteling areas. All work, together with distant work, must be carried out inside Arizona except an exception is correctly approved prematurely..

● Responsible for the integrity verification for digital gaming units, digital slot accounting techniques, progressives, kiosks, and any gaming peripheral associated to Class III gaming.
● Compiles info to replace the Department’s database with the monitoring of all digital gaming units, digital slot accounting techniques, progressive techniques, and authorized gaming software program for all Arizona gaming amenities.
● Certifies any upgrades and/or modifications to gaming machine software program and {hardware} to make sure gaming machine software program and gaming peripheral software program and {hardware} adjust to the testing carried out by an unbiased testing lab.
● Occasionally conducts random inspections and testing of digital gaming units in operation in any respect Arizona gaming amenities to make sure the digital gaming units adjust to the Arizona Tribal-State Gaming Compact, Appendix A, and the technical requirements and regulatory controls.
● Works intently with Tribal Gaming Offices, Gaming Facility Operators, and distributors to collaboratively discover options to resolve any non-compliant points.
● Must be able to working independently on troublesome assignments, gathering details, organizing, analyzing and comprehending info to make logical interpretations essential to carry out operational duties.

Knowledge of:

• Arizona Tribal-State Gaming Compact and appendices A Independent testing laboratory technical requirements.
• Mechanical capabilities and play elements of gaming units, progressives, kiosks, and seller managed digital desk video games.
• Mechanical troubleshooting strategies and strategies.
• Evaluating inside management techniques.
• Techniques in reviewing and analyzing information.
• Slot accounting techniques and processes. Gaming business procedures and laws.

Skills in:

• Technical troubleshooting and problem-solving to evaluate and resolve gaming machine points.
• Analyzing and decoding compliance stories to make sure regulatory adherence.
• Maintaining efficient working relationships with on line casino personnel, Tribal Gaming Offices, and producers.
• Gathering details, organizing, and comprehending info to make logical interpretations essential to carry out operational duties.
• Working independently with a minimal quantity of supervision and make efficient judgments on the premise of partial or incomplete proof.
• Effective written and verbal communication, together with reviewing lab certification stories.

Ability to:

• Be detail-oriented and extremely observant in inspecting and certifying gaming units.
• Organize and handle a number of duties effectively, assembly strict deadlines.
• Work independently with initiative, whereas additionally collaborating as a part of a regulatory group.
• Formulate and talk regulatory actions to decision-makers and business stakeholders.
• Travel statewide, together with in a single day stays, to conduct on-site inspections.
• Work in a on line casino surroundings, together with areas with smoke and prolonged durations of standing.

• At least three (3) years of expertise as a slot technician, tribal gaming regulator, or IT technician in a associated area.
• Experience with customary gaming machine testing tools and compliance procedures.
• High School Diploma or equal (required).

● Requires possession of and skill to retain a present, legitimate state-issued driver’s license applicable to the task. Employees who drive on state enterprise are topic to driver’s license document checks, should keep acceptable driving information and should full any required driver coaching (see Arizona Administrative Code R2-10-207.12.)

If this place requires driving or the usage of a car as a vital operate of the job to conduct State enterprise, then the next necessities apply: Driver’s License Requirements.

● The Arizona Department of Gaming provides a complete advantages package deal to incorporate:

○ Sick go away
○ Vacation with 10 paid holidays per 12 months
○ Paid Parental Leave – Up to 12 weeks per 12 months paid go away for new child or newly-placed foster/adopted baby (pilot program)
○ Health and dental insurance coverage
○ Retirement plan
○ Life insurance coverage and long-term incapacity insurance coverage
○ Optional worker advantages embrace short-term incapacity insurance coverage, deferred compensation plans, and supplemental life insurance coverage

By offering the choice of a full-time or part-time distant work schedule, workers take pleasure in improved work/life steadiness, report greater job satisfaction, and are extra productive. Remote work is a administration choice and never an worker entitlement or proper. An company could terminate a distant work settlement at its discretion.

Learn extra concerning the Paid Parental Leave program here. For an entire checklist of advantages supplied by The State of Arizona, please go to our benefits page

To show you how to construct a financially safe future, positions on this classification take part within the Arizona State Retirement System (ASRS). Please notice, enrollment eligibility will change into efficient after 27 weeks of employment.

If you might have any questions, please be at liberty to contact Human Resources at [email protected] for help.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a incapacity could request an affordable lodging, similar to an indication language interpreter or an alternate format, by contacting Linn Carrasco (623) 955-9061 emailing [email protected] Requests must be made as early as attainable to permit time to rearrange the lodging