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The recently-appointed normal supervisor of the Palms hotel-casino moved one step nearer to receiving a gaming license Wednesday after the Gaming Control Board unanimously really useful his suitability.
Kevin Glass, a Bonanza High School graduate, was promoted to normal supervisor final September after serving as assistant normal supervisor and vp of hospitality. He joined the Palms opening workforce in 2001 and now oversees operations on the off-Strip resort greater than 20 years after starting his profession there.
During his suitability listening to, Glass instructed board members he started his hospitality profession as a entrance desk agent on the former Monte Carlo hotel-casino in 1998 earlier than becoming a member of the Palms when it opened in 2001. He later labored for Station Casinos earlier than spending six years as normal supervisor of the Downtown Grand hotel-casino earlier than returning to the Palms in 2021.
As normal supervisor, Glass mentioned he oversees finance, gaming, advertising, leisure, human assets, safety and compliance, with 9 direct reviews.
Board Chairman Mike Dreitzer requested Glass how he manages the broad scope of tasks.
“I’m a servant leader,” Glass mentioned. “I think my role is to steer the ship, think strategically…I started as a front desk agent, so I understand the operation.”
Glass described the Palms as primarily a locals on line casino, saying the property’s technique facilities on worth and hospitality.
“It’s giving the customers that come to our property a safe space that’s clean, they’re having a good time, and they feel like when they leave, they didn’t spend $10 on a bottle of water,” he mentioned.
He additionally emphasised the property’s give attention to regulatory compliance, calling it “front and center” and saying administration discusses compliance points every day.
Board members additionally praised Glass for returning to varsity greater than 20 years after leaving college. Glass, who’s pursuing a bachelor’s diploma at UNLV whereas working full time, mentioned he was impressed by colleagues and a promise he made to his mom years in the past.
“I just decided enough excuses,” he mentioned.
Board member George Assad mentioned Glass’s expertise made him “eminently qualified.”
The board’s suggestion now heads to the Nevada Gaming Commission for last consideration later this month.
Palms and its condo-hotel tower, Palms Place, are owned by the San Manuel Gaming and Hospitality Authority, which represents the Yuhaaviatam of San Manuel Nation. The California-based tribe bought the property from Red Rock Resorts in 2021 for $650 million.
Contact David Danzis at [email protected] or 702-383-0378. Follow @AC2Vegas_Danzis on X.
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