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07/15/2026 @ 2:00 PM ET: Microsoft has responded to Joshua Khane regarding his account being suspended on X. Microsoft states that it’s “sorry this happened, it’s not the experience we want anyone to have when their account is compromised. We have been working to restore access to your purchases and reached out with the next steps. Please check your voicemail or inbox.”
Stay tuned for additional particulars if Microsoft lives as much as this promise and restores Joshua’s account and digital video games library. ~ Alexander Cope, Staff Writer
Original Article (07/14/2026):
Recently, we have reported that Microsoft acquired sued by Xbox gamer Ordo_Liberal for blocking their whole digital Xbox video games library after a 3-month courtroom case.
You’d assume Xbox would’ve realized its lesson after such a blunder and paying Ordo_Liberal $400 in damages in courtroom, however sadly, it has not, as a result of right now, a gamer by the title of Joshua Khane has introduced on social media that Microsoft has carried out the precise factor to him. Sadly, this sort of factor retains occurring, and it is nothing new.
Microsoft DELETED my account AND OneDrive!!?? After ACKNOWLEDGING that I’m the proprietor of the account and that it was compromised??? 25 fucking years of information, hundreds of euros spended on video games?? My son’s child photos? GONE!All as a result of MICROSOFT couldn’t convey again a… pic.twitter.com/sItv5eQFAQJuly 14, 2026
According to Joshua, his Microsoft account had just lately been hacked, and Microsoft’s IT group responded by concluding that the account was unrecoverable, so that they promptly suspended it completely alongside along with his whole Xbox video games library and OneDrive account.
As a end result, Joshua Khane misplaced over 25 years and hundreds of {dollars} price of information, Xbox video games, and even his son’s child pictures. As you may think about, Joshua was livid, cursing Microsoft for such callous disregard for an individual’s property with out discovering a correct resolution to the issue.
Microsoft: This is UNACCEPTABLE
I’ve acquired the identical downside @JezCorden with my Son’s account. I acquired the identical e mail. The distinction is my son is in my household group, so I used to be capable of make the account unusable. I can inform Xbox/Microsoft every part about that account, but as a result of the safety information was modified they… pic.twitter.com/D1d4LUIAeOJuly 14, 2026
Now, my religion in digital media has already taken an enormous nose-dive just lately after Sony delisted over 500 movies from individuals’s accounts with out recompense, killed off bodily PlayStation discs, and introduced the closure of the PlayStation 3 and PSVita’s digital shops.
But after Microsoft’s latest mistreatment of not solely its staff and clients, it is hit all-time low. What occurred to Joshua was utterly unjust and I hope tales like this finally catch the attention of regulators, as a result of it is totally unacceptable. Microsoft needs to be paying out large fines for what they’ve carried out not solely to Joshua, however seemingly a whole lot, possibly hundreds of others who weren’t fortunate sufficient to have their posts go viral.
As for me, I’m more and more going DRM-free or full bodily media to any extent further, whereas backing my work and private recordsdata on exterior SSDs as a result of I’m not letting Microsoft pull the identical stunt on me if my account will get hacked.
These corporations really want to start out getting their act collectively to seek out authorized and consumer-friendly means to protect media; in any other case, it merely encourages customers to resort to piracy, because it’s wanting an increasing number of seemingly that it is “the only extant form of media preservation“.
I can solely hope that if Sony and Microsoft’s blatant disregard for digital property and media continues, it might trigger the European Union and different regulatory our bodies of the world to get personally concerned and drive them to start out taking digital preservation severely.
But I suppose solely time will inform; proper now, the way forward for gaming and digital cloud storage on the whole is wanting like a dystopian nightmare none of us wish to be part of.
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