Business Manager – Marketing & Messaging, Capital One Business Travel at Capital One

Overview

Business Manager – Marketing & Messaging, Capital One Business Travel

Capital One Business Travel (COBT), the reserving journey platform for Small/Medium Enterprises, as a part of the Premium Products and Experiences (PPX) group, is likely one of the fastest-growing components of the enterprise, having grown ~300% YoY. The platform continues to see exponential development and has an ambition to keep up 2.5-3.5x development over the following few years  

This function will work to develop and increase Capital One Business Travel’s holistic messaging and advertising and marketing technique, in shut partnership with Small Business Card product groups. Success in function will embrace constructing a holistic advertising and marketing technique throughout the funnel, standing up COBT’s presence in new channels, and updating and elevating messaging to make sure we’re connecting to totally different teams of potential customers to achieve them on the proper place, on the proper time, with the fitting message.  

You will leverage a mixture of person analysis, suggestions, and knowledge evaluation to energy these suggestions, balancing buyer desirability and enterprise development. Two essential parts of this function embrace increasing a triggered messaging technique utilizing buyer analytics, and updating our advertising and marketing messaging (claims) throughout the shopper journey to make sure that our messaging is resonating with potential customers.

As a Business Analysis Manager at Capital One, you’ll apply your strategic and analytical expertise to main firm challenges. You’ll group with world-class professionals to develop and take a look at methods that finally affect the underside line. And you’ll do all of it in a collaborative surroundings that values your perception, encourages you to tackle new accountability, promotes steady studying, and rewards innovation. 

General Responsibilities: 

• Strategic management: Develop enterprise methods that may drive development, profitability, and aggressive success for Capital One within the face of shifting client and regulatory calls for 

• Leadership: May handle and develop 1-2 analysts. Coaching and mentoring associates with a objective of growing and retaining expertise at Capital One 

• Product: Develop and implement new product and pricing methods for varied lending merchandise; lead product stage modeling/analytics 

• Marketing: Lead direct-to-consumer advertising and marketing efforts for choose merchandise, and strategic intent for merchandise distributed by way of the retail channel. Build focused insights to tell the design and improvement of recent buyer experiences, in addition to breakthrough expertise and ideas designed to ship on new go-to-market methods 

• Credit Risk: Drive step-change enhancements in credit score efficiency by connecting drivers of future client credit score developments to historic habits, creating danger fashions, and testing hypotheses utilizing rigorous monitoring and evaluation 

• Execution: Manage and sequence supply of enterprise intent, construct enterprise necessities and execute towards the product technique. Oversee a number of initiatives and applications concurrently 

• Partnership: Work intently with colleagues throughout Capital One together with: IT, Sales, Operations, Finance and others to drive enchancment in high quality, quantity, service, and profitability 

• Strategic & analytic orientation: A confirmed observe report of choice making and drawback fixing primarily based on analytics. Conceptual pondering expertise should be complemented by a robust quantitative orientation, provided that a big a part of the enterprise is predicated on rigorous analytic advertising and marketing & credit score danger administration 

• Strong enterprise judgment, management and integrity: He/she must be a tenacious choice maker, capable of deliver a wholesome, aggressive, but accountable method to enterprise 

• Solid individuals management expertise: Ability to construct and leverage the capabilities of a high-performing group, in addition to enterprise companions throughout the enterprise. He/she ought to foster innovation, drive essential selections, maintain enterprise companions accountable, and have the ability to persistently ship outcomes 

• Strong govt communication expertise: Impeccable written and oral communication credentials, coupled with strategic influencing expertise and the power to drive settlement by way of mind, interpersonal and negotiation expertise 

• Clear outcomes orientation: show an intense deal with attaining each brief and long run objectives. He/she ought to have the ability to drive and execute an agenda in an unsure and fluid surroundings 

• Successful observe report of thriving in a quick paced, entrepreneurial and dynamic surroundings. Previous consulting expertise is a plus 

Basic Qualifications: 

• At least 3 years {of professional} expertise performing evaluation

• Currently has, or is within the technique of acquiring one of many following with an expectation that the required diploma will likely be obtained on or earlier than the scheduled begin date:

  • A Bachelor’s Degree in a quantitative discipline (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a associated quantitative discipline)

  • A Master’s Degree in a quantitative discipline (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a associated quantitative discipline) or an MBA with a quantitative focus

Preferred Qualifications: 

• Master’s Degree in Business or quantitative discipline equivalent to Finance, Economics, Physical Sciences, Math, Statistics, Engineering 

• 5+ years of expertise in evaluation 

• 2+ years of expertise in monetary companies 

• 1+ yr of expertise in consulting 

• 2+ years of expertise in individuals administration 

Capital One will take into account sponsoring a brand new certified applicant for employment authorization for this place.

The minimal and most full-time annual salaries for this function are listed under, by location. Please word that this wage info is solely for candidates employed to carry out work inside one in all these places, and refers back to the quantity Capital One is keen to pay on the time of this posting. Salaries for part-time roles will likely be prorated primarily based upon the agreed upon variety of hours to be repeatedly labored.

McLean, VA: $164,800 – $188,100 for Business ManagerNew York, NY: $179,700 – $205,100 for Business ManagerRichmond, VA: $149,800 – $171,000 for Business Manager

Candidates employed to work in different places will likely be topic to the pay vary related to that location, and the precise annualized wage quantity supplied to any candidate on the time of rent will likely be mirrored solely within the candidate’s provide letter.

This function can be eligible to earn efficiency primarily based incentive compensation, which can embrace money bonus(es) and/or long run incentives (LTI). Incentives may very well be discretionary or non discretionary relying on the plan.

Capital One presents a complete, aggressive, and inclusive set of well being, monetary and different advantages that assist your whole well-being. Learn extra on theCapital One Careers web site. Eligibility varies primarily based on full or part-time standing, exempt or non-exempt standing, and administration stage.

This function is predicted to just accept purposes for at least 5 enterprise days.No businesses please. Capital One is an equal alternative employer (EOE, together with incapacity/vet) dedicated to non-discrimination in compliance with relevant federal, state, and native legal guidelines. Capital One promotes a drug-free office. Capital One will take into account for employment certified candidates with a legal historical past in a fashion in keeping with the necessities of relevant legal guidelines relating to legal background inquiries, together with, to the extent relevant, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and different relevant federal, state, and native legal guidelines and laws relating to legal background inquiries.

If you could have visited our web site looking for info on employment alternatives or to use for a place, and also you require an lodging, please contact Capital One Recruiting at 1-800-304-9102 or through e mail at [email protected]. All info you present will likely be stored confidential and will likely be used solely to the extent required to supply wanted cheap lodging.

For technical assist or questions on Capital One’s recruiting course of, please ship an e mail to [email protected]

Capital One doesn’t present, endorse nor assure and isn’t chargeable for third-party merchandise, companies, instructional instruments or different info out there by way of this website.

Capital One Financial is made up of a number of totally different entities. Please word that any place posted in Canada is for Capital One Canada, any place posted within the United Kingdom is for Capital One Europe and any place posted within the Philippines is for Capital One Philippines Service Corp. (COPSSC).