Travelport, Cognizant and Anthropic Collaborate to Energy Travel Technology for the AI Period

• Travelport, Cognizant and Anthropic are constructing an AI journey ecosystem to modernize how journey expertise is constructed, examined and maintained
• Together they’re closing the crucial hole in AI-driven journey: connecting techniques that may cause and plan with platforms that may really transact

TEANECK, N.J., May 27, 2026 /PRNewswire/ — Cognizant (NASDAQ: CTSH) is working with Travelport on a strategic AI transformation that may deploy Anthropic’s Claude to modernize the best way Travelport builds, exams and maintains software program throughout its journey retailing and distribution platforms. The collaboration goals to speed up the supply of AI-led innovation to airways, hoteliers, journey administration firms and on-line journey companies worldwide, whereas embedding AI options inside Travelport’s platform.

Booking techniques constructed for a earlier period now pressure to maintain up: company prices have grown as human brokers more and more piece collectively advanced itineraries manually, and a spot has opened between how vacationers now search utilizing AI instruments and what present platforms can interpret and fulfill. This collaboration will tackle these structural challenges via clever infrastructure designed to shut the hole between AI-driven journey intent and a confirmed reserving.

For journey companies and journey administration firms (TMC), Travelport’s platform will take in extra of the cognitive work brokers at the moment do manually, together with surfacing related choices quicker, automating exchanges and rebooking, and embedding disruption intelligence into workflows. For instance, an agent managing a enterprise traveler may floor routes with statistically decrease disruption threat. Travelport’s clients point out that saving even one hour per agent per day throughout a big TMC interprets into thousands and thousands of {dollars} in annual productiveness enchancment.

For on-line journey companies, the problem is structural: vacationers more and more use AI instruments to plan journeys, however transactional techniques can’t interpret the richness of their intent. Travelport’s MCP-based structure will enable conversational traveler requests to translate instantly into confirmed bookings with reside availability, changing that functionality hole into an actual industrial alternative.

“The travel industry runs on some of the most complex technology infrastructure in the world, and the companies that will lead it forward are the ones investing now in how that infrastructure gets built,” mentioned Ravi Kumar S, CEO of Cognizant. “This collaboration is about giving Travelport the tools to move faster and deliver higher quality at scale to meet the challenge of a changing travel distribution landscape. That’s what the AI Builder model is designed to do.”

“AI is not a future consideration, it is happening now, and the companies that move fastest and most intelligently will define the next era of travel technology,” mentioned John Mangelaars, CEO of Travelport. “Collaborating with Cognizant and Anthropic gives us a genuine AI superpower. Anthropic brings the most capable AI models and tools; Cognizant adds engineering talent and development capability to deploy them at scale; and Travelport brings the travel infrastructure and the partner network that connects it all to the real world of distribution and bookings.

“Anthropic additionally developed MCP, the protocol that lets AI brokers work together instantly with exterior techniques and knowledge,” Mangelaars added. “Choosing the group that invented that protocol was a simple determination. Their method to security, reliability and controllability issues as a lot: journey is a high-trust atmosphere the place knowledge is delicate and the results of errors are actual.”

This is not a limited pilot. The ambition is to work with Cognizant and Anthropic to transform how Travelport builds at scale. The initial focus is Travelport Trip Services, the platform that handles bookings, exchanges, refunds and servicing, with the MCP-based interface layer above it. The work is being built on Travelport’s cloud-native platform, with a major release imminent. The first customer-facing capabilities are expected to reach market this year.

“What Travelport goals to do with Cognizant displays what modernization can appear like in a fancy trade. Reasoning throughout giant, advanced codebases is the place Claude is at its greatest — and that is precisely what journey infrastructure calls for. We’re proud to assist Cognizant as a trusted accomplice in bringing Claude to extra enterprises,” said Rich O’Connell, Head of Alliances, Anthropic.

Cognizant integrates Claude within its engineering platforms and delivery processes, including Neuro-san, the open-source library behind Cognizant’s Neuro^® AI multi-agent accelerator. Claude will power AI-assisted code development, test creation and pull-request review. Its large context window analyzes Travelport’s codebases and surfaces embedded business logic at scale, one of the most technically demanding elements of enterprise modernization. Together, these capabilities are expected to meaningfully reduce Travelport’s software delivery cycle times.

The work with Travelport reflects Cognizant’s AI Builder strategy: bringing industry context, end-to-end systems integration and day-to-day operational accountability to help enterprises move from AI experimentation to production at scale. Anthropic is a nodal partner within Cognizant’s global AI ecosystem, and this work extends the strategic partnership between Cognizant and Anthropic that was announced in November 2025.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.ai or @cognizant. 

About Travelport
Travelport is the intelligent infrastructure travel provider that powers bookings for hundreds of thousands of travel suppliers worldwide. Ranked First from 160 Travel Software Suppliers (G2 Survey December 2025). Headquartered in London, United Kingdom, Travelport operates in more than 165 countries. For more information, visit www.travelport.com.

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SOURCE Cognizant Technology Solutions